Security and school records
A school needs to know who can see information and what will happen to its records. Here is what we can explain now and what still needs to be agreed before a pilot.
Access depends on school membership, staff assignments, and confirmed family connections. Coaches and PE teachers see the participation instructions they need for the athletes they work with. Coaches do not receive document-review access.
With SidelineWorks-Complete, a family can join through a school invitation or ask the school for access. A parent or guardian can see their child’s information after the school confirms the connection.
SidelineWorks-Complete reads what it can from an uploaded form. Authorized school staff compare the details with the original, correct anything missed, and confirm the requirement. The form is not accepted simply because information was read from it.
Downloads are still being worked on. Before a pilot, we’ll confirm which record categories can be downloaded, the formats, and who can download them with your school.
Before your school provides records, we’ll work with you on an agreement covering the time available to retrieve records, when access ends, and when remaining stored copies are deleted.
For school IT
Some operating details must be settled before we accept school records. These are the questions we will cover together.
Pre-pilot information · Original public information reviewed October 7, 2026
The current application supports local file storage and a separate service for reading documents. The pilot’s hosting and processing locations and any additional storage providers still need to be confirmed. This page does not offer a choice of local or cloud hosting.
School membership, staff assignments, and confirmed family connections control access. Athlete-related conversations are available to the school’s athletic trainers; separate staff conversations have their own participants. Support access and its operating procedures belong in the school’s IT review.
Public sites use HTTPS through Cloudflare for information in transit. The pilot review must confirm encryption of stored files and backups, and how privileged access is managed.
The agreement must cover retention periods, deletion, and any holds for temporary submissions, extra pages, accepted forms, acknowledgments, participation history, and backups. A form’s expiration date is not its deletion date.
Backup frequency, separation, retention, and a tested restore procedure are part of the pre-pilot review. Recovery-time commitments have not yet been established and tested.
Cloudflare serves the public sites and Postmark delivers transactional email, including contact messages. Before a school provides records, the IT review must identify every provider receiving school information, why, and the applicable retention terms.
See the public-site privacy notice and website and demo terms.